Company Reduces Voltage by 8 Percent to Maintain Reliability
Con Edison is asking customers in certain communities in Westchester County to conserve energy while company crews repair equipment. Con Edison has also reduced voltage by 8 percent in the areas as a precaution to protect equipment and maintain service as repairs are completed.
The equipment problems in these areas have no effect on the rest of the Con Edison system.
The voltage reduction includes parts or all of: White Plains, Greenburgh, Scarsdale, Eastchester and Harrison. The voltage reduction could affect 40,600 customers.
Con Edison has asked customers in these areas not to use energy-intensive appliances such as washers, dryers, and microwaves until crews complete repairs. The company also asks customers to limit unnecessary use of air conditioning. If you have two air conditioners, use only one and set it to the highest comfortable temperature.
The company also requests that customers refrain from charging electric vehicles until repairs are made.
Customers can report outages and check service restoration status at www.conEd.com/reportoutage, or with our mobile app for iOS or Android devices, or by calling 1-800-75-CONED (1-800-752-6633). When calling, customers should report whether their neighbors also have lost power. Customers who report outages will receive updates with their estimated restoration times as they become available.
Customers can follow Con Edison on X or like us on Facebook for general outage updates, safety tips and storm preparation information.
The company is in communication with New York City Emergency Management.
