The name on the door at 1647 Macombs Rd says chiropractic, and the first assumption most people make is the obvious one: a chiropractor, a table, adjustments, go home. That assumption is why this review exists. Anan Chiropractic PC in Morris Heights is organized as an accident injury medical office, with physical therapy, acupuncture and orthopedic and neurological evaluation alongside the chiropractic, and with a front desk that treats a no-fault or workers’ compensation claim as its own responsibility rather than the patient’s. Whether that structure actually delivers for a Bronx accident patient is the question this review follows from the first phone call to discharge.
Anan Chiropractic PC is at 1647 Macombs Rd, Bronx, NY 10453, a block from the 170th Street 4 train, open Monday to Friday 9 am to 7 pm, phone (718) 304-5333. Disclosure: the office sponsored this piece. Facts were checked against its website and public listings in October 2026, the limitations below were not softened, and the case walkthrough is a composite illustration of how the office’s published services and policies fit together over a typical no-fault case, not a report of one individual’s treatment.
The First Call
The walkthrough starts where most Bronx accident cases do: a rear-end collision on the Cross Bronx, an emergency room visit that rules out fractures and ends with ibuprofen and “follow up with your doctor,” and a day-two neck that will not turn. The call to Anan is answered in Spanish when the caller opens in Spanish, which in this part of the borough is the first test an office passes or fails. The front desk asks what happened, when, whether a police report exists and whether a no-fault claim has been opened, and explains that the claim must reach the carrier in writing within 30 days. The patient has no claim number yet. The office schedules the evaluation for two days out anyway and says what to bring: ID, the insurance card for the vehicle, the ER paperwork and the report number if it exists.
Nothing about that call is remarkable except that it happens; a large share of accident patients are told by other offices to come back when they have a claim number, which is the week most of them give up.
The Evaluation
The first visit runs about an hour. Intake forms are in Spanish and English. The examination covers the neck, back and shoulders, the orthopedic tests for disc and nerve involvement and a neurological screen, and the doctor orders cervical imaging because of the radiating symptoms. The diagnosis, whiplash with suspected disc involvement, is explained in Spanish with the treatment plan: adjustments to restore alignment, physical therapy to rebuild the muscles that hold it, acupuncture if the headaches persist, two to three visits a week for the first month, re-examination at the end of it. The patient’s chiropractic adjustments in the Bronx and therapy are scheduled at the same address on the same days, in the evening block after work. Treatment starts that day.
What the office is doing here is the thing that separates an accident injury medical office from a chiropractor: building one plan across several specialties, in one chart, under one claim, so the patient never has to carry records between buildings.
The Insurance Desk
While the patient is in the treatment room, the front desk verifies the no-fault claim with the carrier: the vehicle’s policy, the date of loss, the claim number once the patient’s insurer issues it. The office takes the claim on assignment and bills the carrier directly. The patient is not asked for a credit card and does not see a bill for approved treatment. When the carrier requests records at week three, the office sends them. When the patient’s attorney asks for a narrative at week six, the office produces it. The office’s workers’ compensation chiropractor in the Bronx page describes the parallel process for work injuries, which runs the same way with the employer’s carrier.
This is the part most patients never see and the part that decides whether treatment continues. An office that handles it badly produces denied claims, gaps in care and patients who stop coming. The office’s published process, verification before treatment and direct billing, is the right one, and the walkthrough assumes it is followed.
The Month of Treatment
Weeks one and two reduce the acute pain: adjustments, gentle range-of-motion work, modalities. Week three adds strengthening and, when the headaches have not faded, acupuncture at the same address. The imaging comes back showing a small disc bulge, and the orthopedic and neurological evaluation available at the office reviews it, keeps the patient on conservative care and notes a surgical opinion as a reserve option, without sending the patient anywhere. Week four is the re-examination: range of motion compared to the baseline, pain scores recorded, the plan stepped down to two visits a week. By week eight the patient is on home exercise and a final visit documents the discharge. The attorney has a complete file. The patient paid nothing.
The Front Desk Test
If there is one way to judge an accident injury medical office in the Bronx from the outside, it is the front desk, because the front desk is where the claim lives or dies. Three things to listen for on the first call. Does the office ask whether a claim has been opened and explain the 30-day notice rule without being prompted? Does it schedule the evaluation this week even if the claim number does not exist yet? And does it handle the whole conversation in the language the caller opened in? In the walkthrough above the office passes all three, and the published policies on its site match: claim verification before treatment, direct billing to the carrier, no credit card requested for covered cases, Spanish throughout. An office that fails the front desk test on the first call will fail the carrier’s records request at week three, and the patient will be the one who pays for it.
A Note for Attorneys
Personal injury firms in the Bronx refer accident clients to this office for a reason that has little to do with the adjustments and everything to do with the file. One chart across chiropractic, therapy, acupuncture and specialist evaluation; re-examinations documented against a baseline; narratives produced on request; and a patient who keeps attending because the office is on the 4 train and open until 7. For a firm, the difference between a client who completes treatment at one address and a client who drifts between three is the difference between a case with a record and a case without one. The office accepts referrals by phone with the client’s name, contact details and claim information, and contacts the client directly to schedule.
What the Office Gets Right
The structure is the point, and it works. Five services at one address under one plan means the patient’s calendar has one location on it, which is why people finish treatment here rather than drifting after week two. The insurance desk does the job most offices push back onto the patient. The 7 pm weekday close fits the day-shift workers who make up most of the office’s cases. Spanish runs from the first call to the discharge summary rather than being a receptionist who “speaks a little.” And the office is a block from the 4 train, which for Morris Heights, Highbridge and Mount Eden means the Tuesday and Thursday visits actually happen.
Where Anan Chiropractic Falls Short
The office is closed Saturday and Sunday, and accidents do not keep business hours; a Friday-night crash waits until Monday for evaluation, with the ER as the only weekend option. Imaging is ordered out rather than done on site, so an MRI adds a trip elsewhere; a patient who needs MRI, electrodiagnostics and injections under one roof from day one will find a larger injury center more complete. Self-pay rates are not published, which matters for the minority of patients without a claim. And the office is chiropractic-led: when a case needs surgery, it refers out after evaluation, which is the honest limit of conservative care and the office says so.
The website also has a structural oddity worth knowing: a separate medical network lists a “West Bronx” office at the same Macombs Road address, which can confuse a patient searching for the right phone number. Use (718) 304-5333 for Anan.
Spanish, Properly Understood
It is worth being specific about what “Spanish” means at this office, because at many Bronx clinics it means one bilingual receptionist and an English-only doctor. The published position here, and the walkthrough assumes it holds, is Spanish from the first phone call through the intake forms, the examination, the explanation of the diagnosis and plan, the insurance paperwork and the discharge. For a patient trying to understand a disc injury and an NF-2 form in a second language, that difference is the whole experience, and it is the single feature that most often decides whether a Morris Heights family chooses this office over a larger one elsewhere.
Who This Office Is Right For
Anyone in the West Bronx with a car accident, pedestrian, fall or work injury who wants treatment, therapy and specialist evaluation at one address and the insurance handled for them. Spanish-speaking patients who want the whole process in their language. Day-shift workers who need evening appointments. Attorneys and physicians who want one chart and a responsive records desk.
It is a weaker fit for weekend-only patients, for injuries that clearly need surgery or on-site advanced imaging from the start, and for anyone outside the West Bronx who would rather not ride the 4 train three times a week.
The Verdict
Anan Chiropractic PC is what its own pages claim: an accident injury medical office in the Bronx that happens to be chiropractic-led, not a chiropractor with a therapy room. For the Cross Bronx rear-end case in this walkthrough, the office handled the call, the claim, the treatment across three specialties and the documentation without the patient leaving Macombs Road or paying a dollar, which is the whole job. The gaps are weekends, on-site imaging and published self-pay rates. For a Bronx accident patient searching for an injury doctor near me, that trade is a good one. Call (718) 304-5333.
Frequently Asked Questions
Is Anan Chiropractic a good choice after a car accident in the Bronx?
Based on its published services and policies, yes. It provides chiropractic, physical therapy, acupuncture and orthopedic and neurological evaluation at 1647 Macombs Rd, verifies no-fault claims before treatment, bills the carrier directly, treats in English and Spanish and is open until 7 pm on weekdays. Its main gaps are weekend closure and imaging ordered off site.
What makes Anan Chiropractic a medical office rather than a chiropractor?
Several specialties at one address under one treatment plan and one claim: chiropractic adjustments, physical therapy, acupuncture and orthopedic and neurological evaluation, with a front desk that handles no-fault and workers’ compensation intake, billing and records for attorneys.
Does Anan Chiropractic take workers’ compensation?
Yes. The office treats work injuries under New York workers’ compensation, verifies the claim, bills the employer’s carrier and coordinates with the patient’s attorney. Coverage applies regardless of fault and regardless of immigration status.
Does Anan Chiropractic speak Spanish?
Yes. Intake, examination, treatment plan explanation and insurance paperwork are available in Spanish as well as English at the Macombs Road office.
What are Anan Chiropractic’s hours and location?
1647 Macombs Rd, Bronx, NY 10453, about a block from the 170th Street 4 train in Morris Heights. Monday to Friday 9 am to 7 pm, closed Saturday and Sunday. Phone (718) 304-5333.